Get in touch with Basketball England
How to get in touch with the right Basketball England department.
The easiest and most efficient way to contact Basketball England is through the online form above.
Our most common queries are detailed below in our FAQs.
If you have multiple enquiries that relate to different areas, please submit separate form submissions for each one.
Phone support
Phone: 0300 600 1170
You can currently call our support team for assistance between the following times:
- Monday-Friday: 10am-4pm
Report a concern
You can also contact our Safeguarding team by filling in the form via the below. If you don't want to do this or need some help with it please give us a call on 0300 600 1170. You can ask a trusted adult to help you fill in this form or they can do it on your behalf. You can also report an issue to our Discipline team here.
Our address
NSC, Gate 13, Etihad Campus, Rowsley Street, Manchester, M11 3FF
Customer service/Make a complaint
As a membership organisation, our customers are at heart of everything we do and adhering to high standards of customer care is very important to us. This customer service charter sets out the service you can expect as a customer and member of Basketball England. Our aim is to provide services as effectively and efficiently as possible for all our customers. If you want to make a complaint, do so via the button below.
Our staff matter
Online or abuse over the phone will not be tolerated. We look after the well-being of our staff and urge people to think about the impacts of their actions or we will take the necessary actions required to protect our staff.
Basketball England will not hesitate to take action against individuals and their associated clubs who are abusive or offensive to our staff.
Basketball England
0300 600 1170
You can currently call our support team for assistance between the following times: Monday-Friday: 10am-4pm
[email protected]
NSC, Gate 13, Etihad Campus
Rowsley Street, Manchester, M11 3FF
