Contact Us

Membership & licencing - opening hours:

You can email or call our support team for assistance with membership and licencing enquiries between the following times:

• Monday-Friday: 9am to 5pm
• Saturday-Sunday: closed

Email: [email protected]

All enquires will be answered in priority order.

Phone: 0300 600 1170 option 1 or extension 802

For guidance on applying for or renewing your membership click HERE 
For guidance on renewing or buying a licence click HERE

Other departments - opening hours:

• Phone: Monday to Friday - 10am to 4pm; Saturday & Sunday - closed
• Email responses: Monday to Friday - 9am to 5pm; Saturday & Sunday - closed

General support

[email protected]
For queries relating to:

Membership and licencing - 0300 600 1170 extension 802 (see above for extended opening times)
General Information - 0300 600 1170 extension 811
Finance - 0300 600 1170 extension 808
Shop - 0300 600 1170 extension 810
Recruitment - 0300 600 1170 extension 021

Competitions

[email protected]
0300 600 1170 extension 804

For queries relating to:
National League 
Scoresheets - 0300 600 1170 
NBL disciplinaries - 0300 600 1170

Safeguarding

[email protected]
0300 600 1170 extension 803
For queries relating to:
Safeguarding/DBS 
Child protection 
Compliance 
Inclusion 

Integrity

[email protected]
0300 600 1170 extension 803

For queries relating to:
Non-NBL disciplinary matters
Complaints 
Data protection/GDPR 
Health & safety 

Talent

[email protected]
0300 600 1170 extension 806

For queries relating to:
Aspire Programme
England Talent Programme 
England Development Programme 
GB Age Group Teams 
Coaching 
Sport Science and Medicine 
Anti-doping 

Participation

[email protected]
0300 600 1170 extension 807

For queries relating to:
3x3 
Jr. NBA 
Slam Jam 
Volunteer Awards 

Infrastructure

[email protected]

For queries relating to:
Facilities - 0300 600 1170 extension 104
Officiating - 0300 600 1170 extension 809
Courses & certificates - 0300 600 1170 extension 805
Project Swish - 0300 600 1170 extension 107
Events - 0300 600 1170 extension 073
Funding - 0300 600 1170 extension 811
Volunteering

Communications

[email protected]
0300 600 1170 extension 036

For queries relating to:
Media, including event accreditation 
News articles 
Marketing and communications 

Statistics

[email protected]
For queries relating to:

Statistics

Our address

NSC, Gate 13, Etihad Campus, Rowsley Street, Manchester, M11 3FF

.