Frequently asked questions on Supporter Membership answered

The new supporter membership aims to inject more funds into the club landscape, with members enjoying a range of both BE and club-led benefits. This can then inspire more of the basketball community to get involved with their clubs, become qualified as coaches or officials, and support the game.

Increased membership numbers also support Basketball England in securing funding to deliver more support into the basketball community in the future.

Yes, through the link below you can join the Basketball England Supporter membership, this includes all the benefits our supporter membership provides, plus you receive our weekly digital newsletter and be first to hear about all England and GB team news and results. 

Become a Basketball England Supporter Member

As all the benefits provided by Basketball England in the new Supporter membership are part of existing memberships, the new supporter membership doesn’t need to be taken out in addition to any other memberships. Your club may wish to offer additional benefits as part of their own Supporter membership, which in some cases may mean their Supporter membership is worth exploring. 

All supporter membership run from 1 July until the following June. 

The new supporter membership, powered by PlayHQ, will enable Basketball England affiliated clubs to offer memberships to their club supporters.

The supporter membership benefits listed above can be combined with any additional benefits provided directly by a club themselves, with affiliated clubs free to set their own price for supporter memberships.

BE's price for supporter memberships is £15 for under-18s and £20 for adults. Clubs can tack on their own benefits to this offer, for example by including a season ticket, or access to a club's own benefit platform, for a total price decided by clubs themselves.

Any additional money paid above BE's own £15 and £20 price points will be retained 100% by each club. For example, if a club were to charge £35 for an adult supporter membership, BE will receive £20 of the fee paid, and the club will receive £15.

The new Supporter membership is for those who are fans of the game or a club in England at any level. Members don’t have to be in England, nor actively participating, this membership is for fans and followers of your club and the sport.  

Basketball England have included many of the same benefits as our existing memberships, meaning those who already have a Participant or Performance membership won’t need to join this separate tier, but they can if they wish. 

Supporter members will be able to enjoy and access many of the same benefits as our exisiting memberships, with Clubs able to include their own benefits in addition. Below is a list of the benefits Basketball England provide, with our existing memberships included for comparison purposes. 

To cover the costs of the systems and benefits provided by Basketball England and provide a small amount of income per member we can invest back into the sport, a base fee of £10 for under-18s and £15 for adults is built into the system. At checkout, an additional +25p service fee and 1% transaction fee are added to the overall membership price. Further explanation on this is provided below. 

On the option to add additional benefits, this is completely up to you. Below are a few ideas that can add value. Some may not work for your club and you may have additional ideas that work better for your fans and followers. 

Example benefits could include: 

Tickets and access 

• Discount off senior men’s and women’s team tickets
• Priority seat at every game
• Access to all junior matches (season ticket)
• Ticket to club end of season awards
• Receive club digital newsletters

Food and merchandise 

• Discount on food and drink purchased at home venue or games
• Discount on club merchandise
• Discounted match programmes

Activity-related 

• Discount on club half-term and summer programmes
• Discounts on play-and-play sessions 

Other 

• Club partner discounts 

So long as the benefits are manageable for your club, feel free to include them.

In terms of what additional fee you could to charge for these benefits, this dependents on the benefits and is completely up to you and your club. Please note that at checkout,  the Supporter membership will add an additional +25p service fee and 1% transaction fee to the overall price. As an example, for a £25 membership, this takes the total to £25.50. The fees are applied to both the Basketball England and club elements of the membership. 

If you already have a thriving supporter membership, or something similar, keep it going. If you wish to use ours, or migrate your membership so everything is in one place and your members will benefit from our benefits, we welcome that, but it isn’t compulsory. If supporter membership isn’t something your club wishes to develop, that is also fine. 

Basketball England have invited all clubs through PlayHQ to a competition called ‘Supporter membership’. Through this invite, accept it link you would any other competition invite, and you can then set up a participant to club registration link and start promoting this link. The link works in the same way as all other memberships through PlayHQ.  

The link only offers the option for someone to select ‘Supporter’ as the role, where in other registrations, player, coach etc are included in the options. 

If you wish to add your own club fee to the supporter membership, this can be done in the same way as for any other role.

An alternative route is through the existing registration links you will have generated for this season, members can select the ‘Supporter’ role upon registering.  

For further support around configuring registration forms, please visit the below PlayHQ article. 

click here 

As with all your players and coaches, supporter members will appear in your club’s PlayHQ account.  

Any supporter members with the PlayHQ App will have a membership card within their App account, clearly labelled ‘Supporter member’.